Refund policy

At The Beauty Cart, your satisfaction matters to us.

RETURNS
You have 5 days from the date of delivery to request a return. To be eligible, the item
must be unused, unopened, and in its original packaging.

REFUNDS
Once we receive and inspect your returned item, we'll notify you of the approval status.
Approved refunds are processed within 5-7 business days, either as store credit or a
refund to your original payment method (for prepaid orders) or bank transfer (for COD
orders).

EXCHANGES
Need a different variant or product? Contact us within 7 days of delivery and we'll
arrange an exchange, subject to product availability.

NON-RETURNABLE ITEMS
For hygiene reasons, opened or used skincare products cannot be returned unless
defective or damaged on arrival.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, contact us within 48 hours with photos of
the item and packaging, and we'll arrange a replacement or refund at no extra cost.

HOW TO START A RETURN
Contact us at [hellothebeautycart@gmail.com] or WhatsApp [03044939705] with your order
number and reason for return.