FAQ

How does Cash on Delivery work?

Place your order online, and our team will call you to confirm before we dispatch it. You pay the courier in cash when your order arrives at your doorstep — no advance payment needed.

How long does delivery take?

Most orders arrive within 2-5 business days depending on your city. You'll receive tracking updates once your order ships.

Can I return or exchange a product?

Yes — unused, unopened products can be returned within 7 days of delivery. See our Refund Policy for full details.

Are your products really 100% natural?

Yes. All our skincare products are formulated with natural, cruelty-free ingredients — no parabens or sulphates.

Do you deliver outside major cities?

We deliver across Pakistan. Delivery to smaller towns may take a bit longer than our standard 2-5 day estimate.

How can I track my order?

Once your order ships, we'll send tracking details via WhatsApp/SMS. You can also contact us directly for an update anytime.